Fountain Pens are often very personal items. These are what many of us turn to when we need time and space to communicate with ourselves, others, the universe… I can compare it to an artist’s instrument; a violin, guitar, maybe a piccolo or trumpet. Or a voice. It is our instrument which gives our voice a sense of stability, permanence; that it not be lost on the ether, but remain, at least long enough for a reflection, or a fond memory.
As such, when you trust PenDen.ca with your fine, or sadly abused instrument, we will take the time to assess and hear your wishes for this pen. You may just want it to write without fuss, you may want it to look like it did when it was presented to you on some occasion, or you may want to have it as a memento of a loved one, and for it to be useable should you choose.
However you want your pen to service you, we will do our utmost to ensure that it meets your expectations. Sometimes it is not possible to bring your pen up to the standard that you wish, sometimes it requires more work, parts, or expense than you are prepared for, and sometimes, despite all our care and attention, the pen utterly fails and is for nothing but scrap. However, we proceed, know that you will always be consulted should things change substantially in the process, or expenses appear that they may exceed our estimate.
Should you choose to ship a pen to me, please ensure that it is well packaged, utilizing cushioning, a box, and insurance. Please also include a note with your contact information, return address and what you require in services. Often, just a printout of our email communication is all I need to proceed. Should we require any further information, we will contact you and proceed accordingly. Return postage is in addition to any charges and will be invoiced at our cost.
We hope to be of service.
Please contact us, click here for details.
